Help from the Taxpayer Advocate Service
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Help from the Taxpayer Advocate Service

Help from the Taxpayer Advocate Service

If you have tried to resolve tax problems with the IRS and are still having problems or facing economic harm, you have somewhere to turn: seek the free assistance of the Taxpayer Advocate Service. The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers in these circumstances or those who believe that an IRS system or procedure is not working as it should.

The service is free, confidential, tailored to meet your needs, and available for businesses as well as individuals. You may be eligible for assistance if:

  • You are experiencing economic harm or significant cost (including fees for professional representation),

  • You have experienced a delay of more than 30 days to resolve your tax issue, or

  • You have not received a response or resolution to the problem by the date promised by the IRS.

For individuals, examples of economic harm as a result of an IRS action might include an inability to provide for basic necessities such as housing, transportation or food; or for businesses, an inability to meet payroll expenses.

There is at least one local taxpayer advocate in each state, the District of Columbia, and Puerto Rico. Because advocates are part of the IRS, they know the tax system and how to navigate it.



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