15 Sep How IRS Enforcement Employees Are Evaluated
The Internal Revenue Service (IRS) is not formally evaluating its enforcement employees’ job performance based on quotas or other records of tax enforcement results, according to a new report from the Treasury Inspector General for Tax Administration (TIGTA) contrary to the opinion of many.
The IRS Restructuring and Reform Act of 1998 (RRA 98) requires the IRS to ensure that managers do not use any record of tax enforcement results to evaluate its enforcement employees. The Treasury Inspector General for Tax Administration (TIGTA) is required by RRA 98 to annually assess the IRS’s compliance with these restrictions on the use of enforcement statistics.
TIGTA’s review found that IRS managers did not include records of tax enforcement results in employees’ performance evaluations in compliance with Section 1204(a) of RRA 98. The review also found that IRS managers did evaluate employees on the fair and equitable treatment of taxpayers and did prepare quarterly self-certifications showing their compliance with RRA 98 Sections 1204(b) and (c) respectively.
I am also under the opinion that IRS employees may very well be assessed on how efficiently they close case files or as they say ‘move inventory.’ Your tax problem that is keeping you up at night is little more than a file on someone’s desk that needs to get closed as efficiently as possible.